Program:
Workshops | Day 1 | Day
2
PRE-CONFERENCE WORKSHOPS
25th September 2006
Gain maximum value from this event by taking
part in these four Pre-Conference Workshops!
You’ll gain:
- An overview how buyers compare strengths and weaknesses in key low-cost countries
and regions
- Valuable advice about calculating total landed cost – information to help
you eliminate costly mistakes
- Techniques to help you initiate collaborative sourcing for profit
- A run-down on must-attend trade shows taking place in low-cost regions in the
next few months
|
1.50PM - 2.00PM
Chairman's Welcome
Dr. Arnold Maltz Associate Professor of Supply
Chain Management Arizona State University
2.00PM - 2.45PM
WORKSHOP ONE
See it from the buyer’s point of view: Strengths and weaknesses of key low-cost
countries and regions
Workshop Leader – Dr. Arnold Maltz Associate Professor
of Supply Chain Management at Arizona State University
Sourcing from low-cost countries is now a common exercise. However, there are significant
differences between the various alternatives. Dr. Maltz is an expert investigator
into supplier-use issues in low-cost countries, whose research has taken him to Estonia
and Mexico. He also interviews buyers involved in global sourcing.
Dr. Maltz will announce his most recent research findings at the Conference, enabling
you to improve your understanding of how buyers compare the strengths and weaknesses
of different regions.
Come and find out about buyer preferences and see how low-cost country providers
can identify the most effective path for long term investments.
|
2.45PM - 3.30PM
WORKSHOP TWO
Beyond Total Landed Cost: Driving to Total Delivered Profit
Workshop Leader – Beth Enslow, Senior Vice President of
Enterprise Research & Supply Chain Practice Leader for Aberdeen Group
What are the most common mistakes companies make in total landed cost calculations?
And how come so many companies see their expected low-cost country savings vanish?
Sign up for this Workshop and you’ll learn how to prevent expensive sourcing
errors – and you’ll also gain clear understanding of sourcing for maximum
profit.
The session also covers:
- Benchmark results on the top areas of actual vs. plan cost overruns
- Key tools that can help prevent costly sourcing mistakes, including trade compliance,
inventory optimization, and risk assessment tools.
- Real life examples from consumer goods, apparel, automotive, and aerospace on
how a total delivered profit analysis led to better sourcing decisions.
Beth Enslow spearheads Aberdeen Group’s research on the emerging management
strategy of treating supply chain as a service, and her expertise includes best practices
and technologies in global trade, trade finance, inventory management, and transportation.
|
3.30PM - 4.00PM COFFEE BREAK
4.00PM - 4.45PM
WORKSHOP THREE
Collaborative Sourcing For Sustainable Competitive Advantage
Workshop Leader – Christian Verstraete Senior Director
Solutions & Technology Integration Worldwide Manufacturing & Distribution
Industries Hewlett-Packard
How much value do you create because of the way you work with your suppliers? Are
you reducing costs as much as your competitors? And are you capable of building a
differentiating relationship with selected suppliers?
This Workshop shows you how to evaluate when – and how – collaborative
sourcing should be applied. You’ll learn about:
- Key sourcing processes
- The infrastructure you need to create to facilitate effective collaboration
- Techniques to help you change and shape an organization to initiate and sustain
collaborative sourcing
Christian Verstraete has been a member of Hewlett-Packard’s manufacturing team
for over 25 years. He is responsible for identifying and developing the company’s
differentiated portfolio of horizontal and vertical solutions for the manufacturing
industries.
|
4.45PM - 5.15PM
WORKSHOP FOUR
Get It All in 30 Minutes: Major Trade Shows In Key Low-Cost Regions
Workshop Leader: Marc Castagnet Executive
Director Martime Logistics Council
Book now for this information-packed half-hour Workshop and save yourself days of
tedious research! You’ll gain an overview of all major trade shows in important
low-cost regions – several verticals covered – including:
- Consumer goods
- Apparel
- Automotive
- Toys
- Electronics
- And many others
You’ll leave the session knowing exactly where you need to be in the next six
months to continue – or start – your LCCS operations. Take the list of
the trade shows back to your office and start planning your next supplier-search trip.
|
Workshops | Day 1 | Day
2
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CONFERENCE DAY ONE
26th September 2006
| During the initial Conference
Sessions, a series of renowned materials and logistics procurement experts will get
you up-to-speed on the critical low-cost country sourcing issues – paving the
way for a later series of in-depth discussions.
|
8.50AM
- 9.00AM
Chairman's Welcome
Beth Enslow Senior Vice President of Enterprise
Research & Supply Chain Practice Leader Aberdeen Group
9.00AM - 9.30AM
Keynote Address
Case Study: SPX Corporation - Transforming the supply chain management across dozens
of countries
Your Keynote Address comes from a Chief Supply Chain Officer in charge of a $2.5
billion global spend. Tanvir Arfi’s responsibilities embrace global supply management,
logistics/distribution management and strategic materials management.
SPX Corporation’s segments include industrial products, flow technology, technical
products and systems, service solutions and cooling technologies. Eighteen months
ago, the company embarked on an aggressive improvement initiative aimed at growing
the business and expanding margins to deliver reliable, consistent operational performance.
Supply chain management transformation was specifically identified as a key strategy
aimed at delivering this desired improvement.
How well has the initiative succeeded? And what speed bumps has SPX Corporation encountered
along the way?
During this important Keynote Address, you’ll hear about the vision, objectives,
expectations and deliverables for the supply chain. You’ll also gain useful
insights into surrounding strategic sourcing, material management and logistics in
a complex supply chain that spans the globe and touches dozens of countries –
including LCCS. You’ll also learn how to manage the people-side of LCCS and
the cultural challenges it presents on both sides of the ocean.
Tanvir Arfi Vice President, Chief Supply Chain Officer SPX Corporation |
9.30AM
- 10.15AM
Panel Session
Expand your knowledge - how to calculate the total landed cost: Don’t mistake
low labor-cost country with low-cost country
While initial costs are often exceedingly low, the total cost of doing business overseas
can sometimes offset the initial advantages.
In this session you will:
- Find out about the role of expenses such as shipping costs, duties, tariffs, IPO
operations, inventory and other charges
- Learn how to evaluate your own cost strategies
- Discover the hidden costs that must be added to your calculations: Costs/lost
sale due to stock-outs or unreliable delivery, cost of quality, cost of communication
and management
Manuel Amaya Senior Mgr Purchased Finished Good
OPNA (Office Products NA) Avery Dennison
Shariar Shaghafi VP Global Supply Chain & Materials Operation Novellus
David Morgenstern Managing Director,
Ariba Sourcing Ariba
Moderator: Pierre Mitchell Sr. Business Advisor The
Hackett Group
COFFEE BREAK
10.15AM - 10.45AM |
| We now invite you to pick and mix whichever Conference
Sessions are most relevant to your business needs.
Two tracks will be held simultaneously:
- Track One: Materials Procurement
- Track Two: Transport & Logistics Procurement
|
| TRACK ONE:
MATERIALS PROCUREMENT |
TRACK TWO: TRANSPORT & LOGISTICS
PROCUREMENT |
| 10.45AM
- 11.30AM
Presentation
Meet your customers’ expectations and learn how to minimize costs in the low-cost
countries where you operate
Christopher Sollitto is a Supply Chain Solutions Manager for Arrow Electronics, one
of the world’s largest global distributors of electronic components, and an
expert in service model design and implementation.
In this enlightening presentation, Christopher will get you up-to-speed on the need
for connectivity and coordination in LCCS operations. He’ll spell out how minimizing
the costs is key to realizing the benefits of transferring electronic production to
low-cost countries.
He will examine in detail in one key strategy:
‘Building a model that leverages supplier and OEM capabilities in this area,
ensures successful implementation, and continued execution – providing the lowest
overall cost.'
Christopher Sollitto Supply Chain Solutions Manager Arrow Electronics
|
10.45AM
- 11.30AM
Panel Session
Longer supply chains: Rising to the main challenge of LCCS
Sourcing in low-cost countries makes the supply chain longer and more complex. Shippers
and 3PLs also face the problems of less developed infrastructure and logistics facilities.
This Panel Session will discuss proven strategies to overcome these and other common
logistics problems – helping you to guarantee the reliability and security of
your shipments.
- Find out how to reduce your logistics sourcing costs from LCC’s
- Discover how to ship and guarantee on-time delivery
- Essential information about toll charges and cross-country truck services
- The importance of the logistics facilities
- How to deal with cargo storage space shortages
- Identifying the most secure and well maintained space to avoid cargo damage and
theft
Deborah Winkleblack Executive Director International
Logistics & Compliance Claire's Accessories
Bob Belshaw Senior Vice President GE Commercial Finance Trade
Distribution
Wilmer Aguilar Port Marketing & Solutions
Manager Yantian International Container Terminals
Moderator: Yegiang "Bill" He
Senior Manager Accenture |
11.30AM
- 12.00AM
Case Study
How does Hewlett-Packard deal with its suppliers?
Hewlett-Packard has more than 10 years of manufacturing outsourcing experience. This
is your chance to discover:
- How to develop a preferred supplier list
- How to gain long term assurance of supply
- Key criteria to choose and evaluate your suppliers
- How to develop the trustworthy supplier relationships
- How to integrate manufacturers with your company
Christian Verstraete Solutions & Technology Integration Manufacturing
& Distribution Industry Hewlett-Packard |
11.30AM
- 12.00AM
Presentation
LCC infrastructure: China, India and elsewhere
India spends only one-seventh of China’s $50 billion investment in public works
each year. Result? China’s better infrastructure and easier rules helped the
country draw $60 billion of investment from overseas companies last year, as manufacturers
built factories to take advantage of low wages – while India attracted $5 billion.
India – now seeking to catch up – plans to step up spending on roads,
ports and telecommunications to attract manufacturers and spur industrial production.
What does it mean to your business? In this session you will:
- Find out about infrastructure investments in major LCC’s and compare countries
across regions
- Learn which low-cost regions offer the best developed infrastructure at the moment
- Hear how to shorten long lead times in low-cost countries
Yegiang "Bill" He Senior Manager Accenture
|
| 12.00AM
- 12.45PM
Panel Session
How to overcome supplier problems – and save money into the bargain
- How do you identify reliable suppliers that can really deliver quality components
on time?
- Which of your suppliers are capable of expanding into other countries?
- How much can you save on transportation and inventory costs by establishing a
local supply base?
- How much can you save by reducing the number of your LCC suppliers?
- What are the secrets of securing supply continuity?
- How can you overcome supplier shortage problems – and develop your supply
base in LCC’s?
- What are the best practices when it comes to communicating with your LCC suppliers?
Steve Robinson Sr. Director Internal Audit Supply
Chain Gap
Christopher Sollitto Supply
Chain Solutions Manager ARROW Electronics
Maria Prince Director - Strategic Sourcing
Limited Brands
Moderator: Dermot Shorten Vice President Booz Allen Hamilton
12.45PM - 1.45PM LUNCH |
12.00AM
- 12.45PM
Workshop
Keep yourself in the loop! Technology Innovations that will help you improve LCCS
operational efficiency
International logistics has historically been one of the least
automated parts of an enterprise. But now the picture is changing. Learn about the
technological advances that are making the biggest impact:
- Benchmark data on the current state of international logistics automation and
corporate plans for IT adoption.
- Case Studies on how supply chain visibility, trade compliance, inventory management,
and transportation procurement technology have all improved business performance.
- Top vendors to consider, including software as a service
- How can you make your CFO the cheerleader for your automation initiatives?
Beth Enslow Senior Vice President of Enterprise
Research & Supply Chain Practice Leader Aberdeen Group |
1.45PM
- 2.15PM
Presentation and Q&A
Grow your business: How sourcing in LCC’s can help you build a profitable new
market in the host country
Take China, where the middle-class population is forecast to quadruple to nearly
500 million people in the next four years alone.
Such fantastic market opportunities in LCC’s are attracting businesses worldwide,
and making LCC’s fertile ground for foreign direct investment.
How can your business share in the rewards? Industry experts will give you real-world
advice and help you understand:
- Which LCC’s offer the best opportunities and potential for building a new
market currently
- Should you source in these LCC’s: how do you weigh the pros and cons?
- Top tips to build a local brand – and a local reputation for excellence
- Proven tactics to ensure your LCC sales operations succeed and make optimum profits
Tanvir Arfi VP Chief Supply Chain Officer SPX
Corporation
|
|
2.15PM
- 2.45PM
COFFEE BREAK
We now invite you to choose from these three simultaneous afternoon sessions:
- Session One: Geographical Roundtables 2.45PM - 3.35PM & 3.35PM - 4.25PM
- Session Two: 1-2-1 Meeting With Materials/Logistics Experts 2.45PM - 4.25PM
- Session Three: LCC Sourcing For Beginners 2.45PM - 4.25PM
Remember, to gain maximum benefit, attend the Conference
with colleagues, and claim a Group Discount! |
2.45PM
- 3.35PM & 3.35PM - 4.25PM
SESSION ONE: GEOGRAPHICAL ROUNDTABLES – SOURCING
IN DIFFERENT PARTS OF THE WORLD
Which low-cost country regions offer the greatest opportunities for YOUR business?
This session enables you to compare wages, infrastructure, and supplier capabilities
across the regions. You’ll take part in an informal discussion led by industry
experts, enabling you to get to know your peers – and make your own voice heard.
1. CHINA: The Gold Rush
China already accounts for a vast amount of the world’s production, including
75% of toys, 20% of steel and 18% of apparel and textiles. Here, you will find the
world’s most competitive wages and strong government support for keeping domestic
manufacturing operations as inexpensive as possible – which taken together,
delivers enormous cost-cutting potential. But you need to be careful – especially
when it comes to the realities of the China-based supply chain. Our expert advice
can help you sidestep costly mistakes, since China can also be a logistics nightmare,
with the country’s sheer size and primitive infrastructure making it difficult
to move your products. Come and learn how to solve your distribution problems, and
identify and overcome other tough challenges in the world’s fastest-growing
economy.
Manuel Amaya Senior Mgr Purchased Finished
Good OPNA (Office Products NA) Avery Dennison
2. INDIA: The Ideal Location?
India is a valued supply market for services and information technology and its pool
of 25 million educated, English-speaking workers is expanding by a million every year.
The rapid growth of IT and BPO services has had an impact on wage rates. Although
having said that, India is the one of the few countries whose working population is
projected to grow for the next 40 years, keeping wages low. Does that make it your
ideal business choice? Find out the pros and cons of sourcing in India.
Maria Prince Director - Strategic Sourcing
Limited Brands
3. CENTRAL & EASTERN EUROPE: Can you profit from
new cost cutting opportunities?
Central and Eastern Europe is emerging as an excellent alternative to China for
LCC sourcing. Labor rates here may not be as low, but the shipping distances to Western
Europe are much shorter, resulting in lower freight total landed costs. Poland, the
Czech Republic and Hungary are already established as successful choices. However,
even lower costs are beginning to drive companies further east into Romania, Ukraine,
Bulgaria and Russia, where labor rates can be 70% lower than other European countries.
Find out what challenges are posed by moving to Eastern Europe, along with the pros
and cons of sourcing in this region.
Christian Verstraete Solutions & Technology
Integration Manufacturing & Distribution Industry Hewlett-Packard
4. LATIN AMERICA: Continent of contrasts
Geographical proximity and membership of economic zones make Latin America an attractive
choice for US companies. However, this region is full of contrasts. Many Latin American
countries have been under dictatorship, and problems with roads and infrastructure
are common. Labor costs are lower, compared, for example, to more developed Mexico.
But which factors are most important if you are thinking about sourcing from Latin
America? We can help you make an informed choice.
Shariar Shaghafi VP Global Supply Chain
& Materials Operation Novellus
5. MEXICO: Your best choice?
The Mexican economy has been transformed in the last decade – and has achieved
single-digit inflation for five consecutive years.
Labor rates are one-ninth that of the US, making Mexico an extremely competitive choice
– especially when you consider it takes only 2-6 days for deliveries to reach
any mainland US location by truck. So is Mexico the most advantageous choice for your
company? Is there any reason to look elsewhere?
Yegiang "Bill" He Senior Manager Accenture
6. AFRICA: Ideal for sourcing?
African countries are high on the list of sourcing destinations for manufacturers
who want an alternative to China. Especially when it comes to apparel. Africa has
terrific fabrics and colors and production standards are improving dramatically. Infrastructure
might not be as sophisticated as China, but then again, China wasn’t sophisticated
even ten years ago. Is this enough to seriously consider Africa as your region to
source from? And how is the continent likely to develop in the next few years?
7. SOUTH-EAST ASIA: Economic hotspots
Thailand, Indonesia, Cambodia, Laos, Philippines, Vietnam , Malaysia – have
you considered any of these LCC’s? Their economies, with regional growth accelerating
as much as 6% a year. Malaysia, in particular, is profiting from rising global demand
for electronics and is the choice of giants like Apple and Microsoft. What about other
countries in the region? What’s fueling their growth – and how can you
cash in?
Christopher Sollitto Supply Chain Solutions Manager Arrow Electronics
|
3.00PM
- 4.25PM
SESSION TWO: YOUR CHANCE TO QUIZ SIX EXPERTS ON A 1-to-1
BASIS
This is an unprecedented opportunity to sit down with genuine experts from up to
six companies and ask them as many questions as you like.
And because every meeting is strictly on a one-to-one basis, you can ask whatever
you like, knowing that whatever’s said will remain confidential.
When you consider the cost of hiring consultants, this phase of the Conference alone
has the potential to repay your investment many, many times over.
Limited places are available. To secure your place, immediate booking is strongly
recommended. |
3.00PM
- 4.25PM
SESSION THREE: LCC SOURCING FOR BEGINNERS
If you are still in the process of drawing up your sourcing strategies, this Workshop
is a must! Come and find out how to progress LCCS from an interesting idea into a
solid plan of action.
We’ll take you step by step through the sourcing process and help you to take
key decisions about what to source, where to source it from, and how to make it happen.
You’ll examine:
- The three strongest reasons to source from low-cost countries: Direct cost savings,
local talent and access to the domestic market
- How to put a number on the savings you can anticipate from cost migration
- The best indicators in your particular industry to help you decide if it’s
time to source from low-cost countries
- How much it will cost to shift elsewhere – and where to go
- Top tips to help you achieve smooth, profitable LCC migration
You’ll also leave this Workshop with an extremely helpful LCCS Starter Kit.
Dermot Shorten Vice President Booz Allen Hamilton |
| 4.25PM - 6.30PM
Networking Party:26th September
Catch up with colleagues and old friends, meet fellow attendees
and speakers, and make important business contacts at the Networking Party. Drinks
and canapés will be served, and light entertainment will help make the experience
casual and enjoyable. |
Workshops | Day 1 | Day
2
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CONFERENCE DAY TWO
27th September 2006
DAY TWO CHAIRMAN: Pierre Mitchell Sr.
Business Advisor The Hackett Group
8.30AM - 9.10AM
BREAKFAST ROUNDTABLES:
Take part in your choice of Industry-Specific and Hot Topic Roundtable Discussions:
INDUSTRY-SPECIFIC ROUNDTABLES
- Apparel
- Automotive
Dermot Shorten Vice President Booz Allen Hamilton
- High-tech and electronics
Christopher Sollitto Supply Chain Solutions Manager Arrow Electronics
- Chemicals
- Food and beverages
- Pharmaceutical and health
- Retail
- Transport and logistics
HOT TOPIC ROUNDTABLES
- Trade regulations and tariffs
Deborah Winkleblack Executive Director International Logistics & Compliance
Claire's Accessories
- Cultural issues
Steve Robinson Sr. Director, Internal Audit Supply Chain Gap
- Intellectual property risks
Rick Lee Director Systems Group Procurement IBM Integrated Supply
Chain
- Product security while in transit and in inventory
- Political instability
- Currency shifts
|
| 9.15AM
- 9.45AM
Case Study
Cessna Aircraft’s experiences of LCC Sourcing
Brent Edmisten is a Business Process Improvement and Supply Chain Management professional
with 15 years experience in program management, new product development, purchasing,
materials, strategic sourcing, and supply chain management.
He led the on-site assessment and final selection process in which Cessna Aircraft
was awarded the 2003 Purchasing Medal of Excellence in Supply Chain Management.
Brent currently leads all the strategic sourcing activities for all direct material
commodities and the manufacturing strategy for the company.
Brent Edmisten Director, Strategic Sourcing &
Manufacturing Strategy Cessna Aircraft Company |
9.45AM - 11.00PM
Presentation & Panel Session
The Hidden Costs of Global Sourcing: How Supply Chain Costs Can Negate Purchasing
Advantages Overseas
North American companies tend to overlook one vital element in their global supply
chain implementation: Transportation. It’s a serious mistake, as transportation
can account for over 40% of the delivered costs of goods sourced from low-cost countries.
Make sure it doesn’t happen to you! Your best defense against cost-creep when
sourcing overseas is an integrated logistics strategy, and in this presentation you
will learn:
- How an asset-backed plan can secure your supply chain
- Steps to take to engineer the correct logistics
- The importance of a successful expedited strategy if manufacturing is disrupted
- How global visibility can take the guesswork out of inventory management
Derek Leathers Sr. Executive Vice President Werner Enterprises
& President Werner Global Logistics
This session is presented by Derek Leathers, Sr. Executive Vice President, Werner
Enterprises and President of Werner Global Logistics, and an expert on brokerage,
freight management, Intermodal, and third party logistics solutions.
He recently helped guide his company’s expansion into Asia. Derek has worked
in the international logistics industry for over 15 years and was an integral part
of many facets of the transportation portions of the NAFTA implementation process
throughout the past two decades. Mr. Leathers has served as an advisor to the past
two US ambassadors to Mexico as well as serving on the American Trucking Association's
Cross-Border Advisory Committee for North America. Mr. Leathers was one of the first
foreign members of Mexico's trucking association (CANACAR) and has successfully led
the launch of multiple new logistics products in low-cost countries. Mr. Leathers
holds a degree in Economics from Princeton University.
Werner Enterprises’ presentation will be followed by a Panel Session. In the
continued discussion the hidden costs of low-cost sourcing from an importer's point-of-view
will be furthered explored as well as additional insight into the "final mile"
importance of your inland US solution once your products hit the ports.
Speakers:
Derek Leathers Sr. Executive Vice President Werner Enterprises
& President Werner Global Logistics
Bob Scharf President Sargeants
Pet Care
Angel de la Puente Vice
President Logistics and Customer Serivice Colgate Palmolive Mexico
George Duggan Group Vice
President BNSF Railway Company Domestic Intermodal |
| COFFEE BREAK
11.00AM-11.30AM |
| 11.30PM
- 12.30PM
Presentation
What you absolutely must know when breaking into an emerging market
Why are somebusiness are so much better at LCC sourcing than others? How can you
make sure your company is one of the biggest winners? And where’s the next hot
region?
Scott Searls is a man with definite answers to all three questions. His company,
Alltel, provides wireless, local telephone, long-distance, Internet, and high-speed
data services to residential and business customers. And Scott himself has extensive
international business experience in over 40 countries.
His presentation also covers the key factors that enable savvy companies to attain
a competitive cost and supply differential – including cultural and environmental
differences of low-cost areas that make some more attractive than others.
In this session, you’ll also explore the nature of ‘indigenous’
sourcing and learn about a simple tool to measure its effectiveness and estimate the
cost structure required to break into an emerging market.
Scott’s expertise includes sales and marketing, basic research, operations
and supply – so come armed with your questions!
Scott Searls Senior Vice President Procurement and Logistics Alltel |
12.30PM
- 1.15PM
Panel Session
Improve the efficiency of LCCS – organize yourself!
- LEARN the best way to coordinate the most efficient and productive LCCS plan
- DISCOVER the role of a cross functional team that includes procurement, engineering,
supply chain and finance people
- SEE how to organize a comprehensive, multi-year program that makes the migration
process most effective
- CHOOSE your best option: The business-unit-by-business-unit approach, or a company-wide
top-down strategy?
- LEARN how to achieve superior performance levels and how to determine a critical
balance between cost, logistics and quality to deliver the best overall supply chain
performance
- SECURE your business: Have an exit plan ready – and develop an alternative
sourcing scenario
- LEARN how to use LCCS to create your competitive advantage
Shariar Shaghafi VP Global Supply
Chain & Materials Operation Novellus
Rick Lee Director
Systems Group Procurement IBM Integrated Supply Chain
Scott Searls Senior Vice President Procurement and
Logistics Alltel
Moderator: Pierre Mitchell Sr. Business
Advisor The Hackett Group
|
1.15pm - 1.35pm
Presentation
Derive efficiencies - reduces costs" (up to 40%) in Logistics back-office processing
Learn how you can reduce your costs in LCCS. This session is presented by Chocko
Valliappa, Founder and CEO, Vee Technologies - A 5th Generation Leader in the Group
Company and well known in the BPO/KPO Outsourcing & Off shoring Thought space
and practice Vee has been serving Fortune 500 and mid sized companies in the US since
5 years and has been declared as one of Top 5 emerging Global Services providers byCYBER
MEDIA publications in their survey at New York during February 2006.
Chocko Valliappa Founder & CEO Vee Technologies |
1.35PM
- 1.50PM
Wrap-Up Session
Final advice that will re-energize your LCCS strategy
One final opportunity to take all the information you’ve gathered – from
all the Conference Sessions and Networking Breaks – and put together a practical
‘hit-list’ for ways to boost profits and develop your LCCS initiatives
in future.
Pierre Mitchell Sr. Business Advisor The Hackett
Group
1.50PM - 2.40PM
LUNCH
END OF CONFERENCE |
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